Motorola offers a warranty on its smartphones. This covers manufacturing and hardware faults. There are several ways to check the warranty status of your Motorola smartphone . These include online methods and options for customer support.
Here is a guide that will show you how to easily check the Motorola warranty.
1. Motorola Warranty Online (Using IMEI number)
Motorola provides a official Warranty Check Tool that allows you to enter your number IMEI and get warranty information.
How to check Motorola warranty online:
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Find Your IMEI Number
- Type in the Dialer app.
- Go to Settings -> About Phone > IMEI information
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Visit the Motorola Warranty Check website
- Open your browser and go to the official Motorola warranty check page:
https://support.motorola.com/
- Open your browser and go to the official Motorola warranty check page:
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Enter Your IMEI Number
- Enter your IMEI Number into the box provided.
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View Your Warranty Status
- This website shows details such as the warranty period, purchase date and validity of the warranty.
2. Motorola Support (Customer Service) can help you check your warranty.
You can get help from Motorola Support if you’re unable to check the warranty online.
How to contact Motorola Support:
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Call Motorola Customer Support
- India: 1800-102-2344 (Toll-Free)
- USA: 1-800-734-5870
- You can find your country’s support numbers on the official Motorola Website.
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Email or Live Chat Support
- Visit https://support.motorola.com/ and select Live Chat or Email Support.
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Visit an Authorized Motorola Service Center
- Bring your IMEI and invoice with you to a Motorola Service Center.
3. Motorola “My Device App” allows you to check your warranty.
Motorola offers the my device application, which provides details about your device, including its warranty status.
How to check warranty in My Device app:
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Open & Download the “My Device App”
- Download it from the Google Play Store if not already installed.
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Click on “Device Details”.
- This app will detect your Motorola model automatically.
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Check Warranty Information
- Click here to view warranty details.
4. Verify warranty through the purchase invoice
The warranty period is included in your original invoice, or receipt of payment. The warranty period for most Motorola phones is 1 year standard warranty. (Varies by country).
Check your invoice for these key points:
- Date of Purchase– Warranty begins from this date.
- Retailer details. – Make sure it is from a Motorola authorized seller.
- Terms of Warranty Mentioned– Some retailers offer extended warranties options.
Motorola Warranty Terms & Coverage
Motorola offers limited coverage warranty. This means that certain types of damage are not covered.
What is covered under warranty?
- Manufacturing defects– Issues with hardware, touch, cameras, etc.
- Software Issues– If your phone has software installed by the factory.
- Defects in Battery and Charger– Covered when there is a fault with the hardware.
What is NOT covered?
- Physical Damage – Broken screen, scratches, water damage.
- Unauthorized repairs– If your phone is repaired by an unauthorised service centre.
- Software modifications.
FAQs – Motorola Phone Warranty Check
1. Can I check the warranty of my Motorola phone without an IMEI?
- The IMEI is not required for online warranty checks.
2. Motorola offers extended warranty options.
- In some areas, you can purchase an Motorola Care Extended Warranty.
3. What should I do when my Motorola phone has expired its warranty?
- For paid repairs, you can visit a authorized service centre.
4. Water damage is covered by warranty?
- Motorola will not cover liquid damages unless the phone is certified with an official IP rating.
Conclusion
You can easily check the warranty status of your Motorola smartphone using the official site, My Device, customer support or the purchase invoice. To track warranty information, you should register the device immediately after purchase. Motorola will offer free support for any issues that are covered by your warranty.
You can contact Motorola Customer Support for further assistance or visit a authorized Service Center.
